What's New

BisonHub Update (5/7):

IMPORTANT for FACULTY: We know you are focused on your finals grades and preparing for graduation.  Therefore, we have postponed the Faculty Office Hours session that was originally scheduled for today.  We will post the new day and time once we confirm with our facilitators.  Thanks for your understanding and we look forward to engaging with you next week! 

Daily Update (5/6):

Students:  If you have questions about BisonHub or need assistance, we encourage you to attend the upcoming Registration Office Hours tomorrow, 5/7.

Tuesday, May 7 - 9:00 – 10:00am - Click here to join this MS Teams meeting 

Stay engaged! More information about and functionality in BisonHub will be released this month and throughout the summer.  Please, stay engaged with us so that you stay on top of your action items and are set up for success for the Fall 2024 semester! 

BisonHub Update (5/3):

Students: As you near the end of finals, a quick reminder that students must use your student HU email address via AccessHU to log into BisonHub. 

Student employees, graduate assistants and employees taking classes as students have dual profiles in BisonHub. Now that student-focused functionality is available in BisonHub, the process for logging in to Workday/BisonHub has changed for some. Student employees and graduate assistants must now log in to AccessHU using their student email to access their student profile in BisonHub; employees who are taking classes will continue to log in to BisonHub via AccessHU using their employee email. 

1. Students, student employees and graduate assistants, log into AccessHU using your student HU email address (i.e., firstname.lastname@bison.howard.edu, not @howard.edu). 

2. Once logged in to AccessHU, click on the BisonHub tile to access BisonHub. 

3. Switch back and forth between your student record information and employee record information by clicking on the corresponding hyperlink on your Worker/Student profile card. Review the Switching between Employee and Student Profiles Job Aid for more information. 

Need registration help? Join one of these upcoming Registration Office Hours. 

Monday, May 6 - 1:00 – 2:00pm - Click here to join this MS Teams meeting 

Tuesday, May 7 - 9:00 – 10:00am - Click here to join this MS Teams meeting 

We want to hear from you! If you have not yet submitted your registration experience feedback, please use this FEEDBACK FORM to share your thoughts with our project team.  

BisonHub Update (5/2):

Here are today’s BisonHub updates!

Faculty:

We know you may have questions about how to view your Fall 2024 teaching schedule and rosters.  We invite you to join our Faculty Office Hours TODAY Thursday, May 2nd at 2pm.  Click HERE to attend.

Students:

Registration for Fall 2024 classes is currently open in BisonHub. Access BisonHub by logging into AccessHU with your student credentials (e.g., firstname.lastname@bison.howard.edu). If you encounter any issues with registering for classes, reach out to your Advisor. 

Questions about using BisonHub for Registration? Join any of the Registration Office Hours to ask questions about using our new student system – find the times and meeting links HERE. 

• Remember that registration for Summer 2024 classes is in Bison Web. Bison Web will also be where you are able to see your grades for Spring 2024 and Summer 2024 classes, when they are available. 

Holds: If you have a hold that prevents your registration, address that reason by completing the required actions described in the Hold description. View Troubleshooting Registration Holds QRG  and Holds course in BisonHub 101 for more information. 

Helpful Training Links: 

• If you need to make changes to your Fall 2024 registration, view the Registration Swap and/or Drop Courses training videos 

• Student Employees: Review the Switching between Employee and Student Profiles Job Aid to find the quick and easy way to move back and forth between your Student Profile and Employee Profile in BisonHub 

We want to hear from you! Thank you to those students who have submitted feedback about their registration experience in BisonHub. If you have not yet submitted your feedback, please use this FEEDBACK FORM to share your thoughts with our project team.  

Daily Update (5/1):

Happy May Howard Students and Faculty! Here are today’s BisonHub updates and reminders as part of our project team’s efforts to keep you informed and aware of the continued work to transition to our new system.

Faculty: We know you may have questions about how to view your Fall 2024 teaching schedule and rosters.  We invite you to join our Faculty Office Hours on Thursday, May 2nd at 2pm.  Click HERE to attend.

Students: Feel free to join any of the Registration Office Hours this week with our BisonHub training team to ask questions about using our new student system – find the times and meeting links HERE. 

1. Missing Course Information: The BisonHub project team is coordinating with the Registrar’s Office to correct and update detailed course information that is missing from BisonHub (meeting days and times, professor names, etc.). Keep an eye on your Current Classes tab (part of your Academics Hub) on BisonHub to view these details as they are updated.  

2. Viewing Academic History: Data is still being updated and corrected in BisonHub so the most accurate version of your academic history will be visible in Bison Web. While we are still working from our two systems, students may encounter potentially missing or incorrect data in BisonHub, such as program of study, academic requirements/pre-requisites, class standing, grade point average, etc. The BisonHub project team will continue its work to update, correct, and load data over the coming months. Bison Web remains the system of record through Summer 2024 for all items other than Fall 2024 Registration and 2024-2025 Financial Aid information (when it becomes available). 

3. Registration Errors: If you get an error message while trying to register for a course in BisonHub, please reach out to your advisor for support. Advisors may be able to help with registration overrides for pre-reqs that are not showing or satisfied in BisonHub.  Additional support may be needed for overrides related to Enrollment Access, Grading Basis and Credit Limit errors.  

4. Login Issues: Students must log in using their student email address (i.e.: firstname.lastname@bison.howard.edu). For help logging into BisonHub (e.g., unable to view/access the link to BisonHub, or receive an error message at login) and/or if you are a student worker unable to view your profile, contact bhaccess@howard.edu. 

Daily Update (4/30):

Students: we want to wish you the best of luck on your finals!  We also encourage you to continue checking BisonHub as classes are being added and updated.  Stay engaged with us and BisonHub!

Faculty: please remember that you will submit your final grades for the Spring term in Bison Web.  

Daily Update (4/29):

Registration activities continue and we now have over 6,000 students registered in BisonHub! We highly recommend students register before leaving for Summer break.

One of the known issues with BisonHub is related to course section data missing and incomplete academic history.  Good news - the project team is actively working to resolve these issues. 

Students who experience BisonHub login difficulties or are unable to view their student profile need to contact BHaccess@howard.edu for support.

All other issues need to follow the identified support plan process.

BisonHub Support Process - Students

BisonHub Support Process - Advisors

BisonHub Support Process - Faculty-Staff

Daily Update (4/26):

We are so excited to announce that over 50% of eligible students have registered in BisonHub for Fall 2024!  We know final exams for Spring term start next week and students are focused on studying.  We wish you luck and STRONGLY ENCOURAGE you to register for your Fall classes before you leave for the Summer break.  

Students: Special thanks to the over 150 students who have already submitted their feedback on the BisonHub registration process.  We want more student feedback!  Once you have completed registration in BisonHub, please go over to Canvas and complete the short Registration Feedback form.  We would like to hear about your experience using BisonHub for the first time.  Our service and your experience can only improve if we get your feedback.  Please take a few moments and help us, help you!

Advisors: We also need your feedback! We simplified the feedback form you originally received.  The NEW survey was shared with you on 4/24, and we’d like for you to fill it out daily.  Your input will allow us to continue to reconcile the known data gaps against the work that is being done to correct them. The survey should take less than 10 minutes to complete, and we thank you in advance for your participation

Howard Students - you continue to do awesome!  Over 4,300 students have successfully registered for Fall 2024 using BisonHub. Today, our freshman students are eligible to register and our sophomores and upperclass students are able to continue registering.  Students are STRONGLY ENCOURAGED to REGISTER NOW!

Students: We want your feedback!  Once you have completed registration in BisonHub, please go over to Canvas and complete the short Registration Feedback form.  We would like to hear about your experience using BisonHub for the first time.  Our service and your experience can only improve if we get your feedback.  Please take a few moments and help us, help you!

Advisors: We also need your feedback! We simplified the feedback form you originally received.  The NEW survey was shared with you on 4/24, and we’d like for you to fill it out daily.  Your input will allow us to continue to reconcile the known data gaps against the work that is being done to correct them. The survey should take less than 10 minutes to complete, and we thank you in advance for your participation

Daily Update (4/24):

Howard Students continue to show up strong with close to 2,800 students already registered in BisonHub for Fall 2024 classes and our sophomores begin to register today!

One of the known issues with BisonHub was related to system notifications.  Good news - the notification issue has been resolved. Some users might see some additional notifications triggered by processes already in progress.  In such cases, we advise users to ignore the notifications without sending the process back to the originator to allow the intended receivers to continue to work on the assigned task.

Students who experience BisonHub login difficulties or are unable to view their student profile need to contact BHaccess@howard.edu for support.

All other issues need to follow the identified support plan process.

BisonHub Support Process - Students

BisonHub Support Process - Advisors

BisonHub Support Process - Faculty-Staff

Daily Update (4/23):

Registration continues to go well and over 2,500 students have successfully registered.  The project team continues to work on the resolution of known issues.  

To streamline the issue resolution related to students being unable to access BisonHub (i.e. SSO, student worker type issues), there is a new inbox to which these types of issues can be sent. It is BHaccess@howard.edu - Please note that only system access issues (no student record related issues) should be addressed to this inbox which is managed by tech teams prepared to triage and resolve. 

Daily Update (4/22):

General registration begins today!  Here is a quick snapshot of the steps students should complete to support a positive and successful registration experience.

 The project team continues to work on the known issues and makes progress on resolving outstanding access issues for Student Workers/Employees who are also students.  

Students needing additional support to complete Fall 2024 registration should contact their academic advisor.  

Click below for audience-specific support process details.

BisonHub Support Process - Students

BisonHub Support Process - Advisors

BisonHub Support Process - Faculty-Staff

Students are strongly encouraged to review the resources and materials in the BisonHub 101 course in Canvas.  Click here to access the course in Canvas.

Daily Update (4/19):

Need help with BisonHub? Join a virtual Student Office Hours for real-time support.  The schedule and Teams links are provided below. 

• Monday, 4/22; Time: 10:00 AM - 11:00 AM

• Tuesday, 4/23; Time: 12:00 PM - 1:00 PM

• Wednesday, 4/24; Time: 3:00 PM - 4:00 PM

• Thursday, 4/25; Time: 12:00 PM - 1:00 PM

Daily Update (4/18): 

Priority registration is underway!  The first day of Fall 2024 registration was a busy one with 44% of eligible students successfully registering!  Students - do not wait, make sure you register the day and time your appointment window opens.

The University is aware that there are some data issues and those are being addressed.  These data issues should not prevent a student from registering (e.g., incomplete academic history).  If a student is unable to register for a course, the student should contact their advisor.

Some class sections may be missing information (e.g., instructors, grading method, etc.) and the University is actively updating these sections with the data. 

Daily Update (4/17):

The University hosted a BisonHub Town Hall to provide updates with a special focus on the Fall 2024 registration process.  Miss the Town Hall?  No worries - click here to watch the recording.  (note: the recording is about 20 minutes)

Daily Update (4/16):

The University is excited to announce that BisonHub is now available and open to students!  New academic functionality is also available to faculty and staff. Students are encouraged to log in to BisonHub today to prepare for Fall 2024 Registration activities.  Students, faculty, and staff can access BisonHub via AccessHU.  You can also use this below to log in to BisonHub! Click here to log in to BisonHub!